This is who we are and what we stand for.
We see each and every interaction as an opportunity to make your smile a little brighter and laugh a little louder. Whether it’s helping to celebrate a special occasion, or simply helping you make the most of each day, for us there’s no greater reward than making our guests happy. From the genuine smiles that welcome you upon arrival through to the faces that become familiar during your stay, our zest for life and joyful spirit is infectious, ensuring you’ll remember our people just as much as the place.
We don’t stop playing because we grow old; we grow old because we stop playing. We believe that being free to explore our playful side makes us happier, healthier and more connected to each other. That’s why our resorts are always filled with fun, laughter and good times, together.
Life is for living, and at Tamassa, we view it in vibrant technicolour. From the bold splashes of colour that greet you in your room to the vivid tones of the nature surrounding us, our resorts burst with energy and life. This vibrancy also extends to who we are. Vibrant from the inside out, our passion and pride shine through in everything we do – it’s what makes us special, and you’ll
Giving more than desired and going beyond what’s expected, we love to surprise and delight our guests with little touches that make a huge difference to your stay. Being generous of spirit is at the very heart of being a great host. Always giving our best care and attention, we strive to ensure you want for nothing, leaving you free to focus on each other.
Ultimately, it’s all about service, and the best service always comes straight from the heart. Whether it’s the offer of an ice cold drink at just the right moment, a perfectly placed towel just as you exit the pool, or the chef who remembers your omelette ‘just the way you like it’, it’s the little things that mean a lot. Thoughtful service means that at Tamassa you’re never a room number, and your time with us will be as special as you are unique. After all, it’s your holiday.
Updated on 18/05/2022
Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the
official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information:
Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including
in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated
people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated
travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required
for unvaccinated travellers (however a negative Covid test is still compulsory).
Over in China, the doors to our resorts and retreats
are open to domestic travellers only, as borders
remain closed for now. A health QR code is required
upon check-in. Local travellers from high and middle-risk
areas should check in with their region's regulations.
The Maldives' one island=one resort has made it an alluring destination since day 1.
You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.
You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.
If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.
As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.
COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.
Vaccinated travellers can travel to Mauritius. As from 12 March 2022, you no longer need to present a negative PCR
test upon arrival. Upon arrival at your hotel (day 0), you will take an antigen test. We are happy to cover the cost
of the test. Once the antigen test is cleared, you are free to wander the island as you please.
Unvaccinated travellers are required to stay in an official quarantine for 7 days. After 3 negative PCR tests, they are free to wander the island on day 7.
Vaccinated travellers and vaccinated locals can stay at LUX* Grand Baie, LUX* Grand Gaube,
LUX* Le Morne, LUX* Belle Mare, SALT of Palmar, and Tamassa Bel Ombre.
No. As from 12 March 2022, you no longer need to present a negative PCR test upon arrival. Upon arrival at your
hotel (day 0), you will take an antigen test. We are happy to cover the cost of the test.
You must be fully vaccinated with any of the following:
AstraZeneca Covidshield, AstraZeneca Vaxzevria,
Covaxin, Johnson & Johnson, Moderna, Pfizer,
For double vaccinations, the second dose must have been injected for at least 14 days. For single dose vaccines, 28 days before embarkation for Mauritius.
Or you must present an official document attesting that you have had a COVID-19 infection and can justify a dose of vaccine injected after infection at least 14 days prior to boarding.
All of our Team Members and their immediate families
have been vaccinated. We also take daily temperature
checks of all Team Members, as well as all precautions
to prevent the spread of COVID-19.
A mask isn't required when you're at the pool, the
beach, or seated at a restaurant or bar. However,
you will need to wear a mask when you're going from
one place to another.
Absolutely. Children under the age of 18 do not have to be vaccinated to enter Mauritius.
There is no need for a PCR test pre-arrival. Upon arrival at the hotel, an antigen test is performed.
We are happy to cover the cost of the test.
After going through baggage claim, you can reach your
hotel by organised transfer, taxi, rental car, or any other
means of transportation. Just be sure to disinfect your hands,
wear a mask and roll down the windows!
Yes. The test can be conducted at the resort and be collected
by the private clinic at your expense. Just get in touch with us
at Reception so we can schedule it for you.
No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022. Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.
Postponed Stays Policy
Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23. The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.
All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes. For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.
Postponed Stays Policy
For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022. For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.
No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.
Postponed Stays Policy
Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.
All of the above may be subject to change.