This is who we are and what we stand for.
We see each and every interaction as an opportunity to make your smile a little brighter and laugh a little louder. Whether it’s helping to celebrate a special occasion, or simply helping you make the most of each day, for us there’s no greater reward than making our guests happy. From the genuine smiles that welcome you upon arrival through to the faces that become familiar during your stay, our zest for life and joyful spirit is infectious, ensuring you’ll remember our people just as much as the place.
We don’t stop playing because we grow old; we grow old because we stop playing. We believe that being free to explore our playful side makes us happier, healthier and more connected to each other. That’s why our resorts are always filled with fun, laughter and good times, together.
Life is for living, and at Tamassa, we view it in vibrant technicolour. From the bold splashes of colour that greet you in your room to the vivid tones of the nature surrounding us, our resorts burst with energy and life. This vibrancy also extends to who we are. Vibrant from the inside out, our passion and pride shine through in everything we do – it’s what makes us special, and you’ll
Giving more than desired and going beyond what’s expected, we love to surprise and delight our guests with little touches that make a huge difference to your stay. Being generous of spirit is at the very heart of being a great host. Always giving our best care and attention, we strive to ensure you want for nothing, leaving you free to focus on each other.
Ultimately, it’s all about service, and the best service always comes straight from the heart. Whether it’s the offer of an ice cold drink at just the right moment, a perfectly placed towel just as you exit the pool, or the chef who remembers your omelette ‘just the way you like it’, it’s the little things that mean a lot. Thoughtful service means that at Tamassa you’re never a room number, and your time with us will be as special as you are unique. After all, it’s your holiday.
We have also made some service adjustments in consultation with SGS, the world's leading inspection, verification, testing and certification company, in addition to the precautionary measures recommended by the World Health Organisation.
The teams at LUX* Resorts & Hotels, SALT Resorts and Tamassa Resorts understand the courage it takes for the brave people to fight on the frontline. Our teams have banded together to provide support to their local communities. In Mauritius, SALT of Palmar produced 500 re-useable facemasks for the villagers and police in Belle Mare; LUX* Belle Mare Resort & Villas, LUX* Grand Gaube Resort & Villas and LUX* Le Morne Resort baked over a thousand cupcakes to thank the first responders for their selfless service rendered during the country's confinement; and the team at Tamassa put together care packs consisting of daily necessities and dry goods for the underprivileged. Over in Yunnan, China, LUX* Tea Horse Road Benzilan has been doing their part to care for the environment by picking up trash along nature trails and hiking routes, in additionto cleaning and volunteering their services in the revered Tibetan Buddhist temples in Shangri-La.
This unprecedented situation has taught us how fragile freedom is and travelling as we know it will now change irrevocably,
but it will bounce back. We eagerly await your return. Meanwhile, stay safe and stay in touch.
Chief Executive Officer