Covid-19 Update

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Good times, together

We believe that holidays are not only for escaping the everyday, but also a precious chance to reconnect and remind ourselves of the most important thing in life – each other.

Derived from 'tamasha', a Hindi word used in Mauritan Creole meaning festive, Tamassa’s three syllables evoke the pounding beat of the tam-tam drum. Our rallying call to gather family and friends and join us at a place dedicated to sharing good times, together.

Go to Tamassa Mauritius

Together you'll Love…

We want to ensure that all our guests feel a little closer and leave happier than when they arrived. With dining experiences to remember, activities to share or simply moments to cherish, at Tamassa, ‘together’ really is a wonderful place to be.

... How we bring people closer

We believe in celebrating the little things that make you smile, surrounded by those who matter most. Perfect your duet during a karaoke session or enjoy the simple pleasure of discovering a wooden swing strung from a tree. It’s often the unexpected moments that become your favourite holiday memories.

Tamassa Resorts All Inclusive - ... How we bring people closer

... Our fresh take on wellness

Inspired by the pursuit of happiness and joy, this isn’t your usual resort spa. More fun and less prescriptive, forget serious staff and hushed voices. Reserve some personal ‘me time’, a bonding experience for two or even some social pampering. It’s your space to relax, treat yourself and enjoy each other’s company.

Tamassa Resorts All Inclusive - ... Our fresh take on wellness

... Drinking and dining with us

The best memories are often made around a table, and good food always tastes better paired with great company. With a focus on fresh, simple ingredients paired with a dose of theatricality and fun, we’re bringing the art of conversation back to the table – and everyone’s invited.

Tamassa Resorts All Inclusive - ... Drinking and dining with us

... How we take care of families

Happy kids equals happy parents, and we’ve not forgotten about our youngest guests when it comes to sharing good times. At our Kids Club, we guide children back to the days when summer holidays meant making real friends, and ended with a new ‘best friend forever’.

Tamassa Resorts All Inclusive - ... How we take care of families
Tamassa Resorts All Inclusive - ... How we take care of families

... Our fun, transformative experiences

Everyone appreciates a break from the lounger and the chance to try something new, but in addition to the holiday activities you’ve probably come to expect, we offer our guests something a little more meaningful. At Tamassa, you’ll discover what we mean when we say that laughter really is the best therapy.

Where 'together' is a
wonderful place to be.

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Privacy Policy

  1. The sales conditions for the reserved rate or package specify the terms for cancelling and/or changing the reservation.
  2. Prepaid reservations cannot be changed or cancelled. Sums paid in advance as a deposit will not be reimbursed. In this case, it will be stipulated in the sales conditions for the rate or package.
  3. When the sales conditions for the reserved rate or package allow:
    • The reservation can be cancelled via the “Contact Us” section on www.tamassaresorts.com website or by contacting Customer Services on the contact details stated above in Article 9 in Terms and Conditions.
    • Changes to the reservation can be made with Customer Services, whose contact details are stated on the reservation confirmation sent by email and in Article 9 above.
  4. In the event that the stay is interrupted, the agreed price will be paid in full. No reimbursement will be given for a prepaid reservation.
  5. Unless expressly stated otherwise, the customer must vacate the room before 12p.m. on the last day of the reservation, unless otherwise stated in the rate conditions booked. Failure to do so shall result in the customer being billed for an extra night.

Thank you for your inquiry at Tamassa . In the meantime, please feel free to ask us any question on Facebook , Twitter and Instagram .
Best Regards,
Tamassa Team

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Privacy Policy

Dear friends,

After months of physically distancing, I'm sure, like me, you're dreaming of returning to your favourite destination. Looking back now, especially as we live through the strangest time of our lives, what I think about the most is how we as a team - and really, as a family - have been able to stay socially connected, supportive and hopeful. That includes guests and team members supporting each other in every way we can imagine. The greatest gift we can share right now is one of friendship, kindness and optimism. We received so many heart-warming letters from guests from all over the world, showing their care and expressing their wish to return as soon as they are able, and it's been nothing short of encouraging and uplifting for the team's motivation. As we take steps towards recovery and planning where to go next, we probably have many questions on our minds on how safe it is to be travelling and the proper precautions we need to take before embarking on our next voyage. I would like to assure you that the comfort, safety and wellness of our extended family remain our utmost priority. To ensure you are holidaying with peace of mind, we offer a flexible rebooking and cancellation policy as follows:

  • All reservations for arrivals between now and 31 October 2020 will not be subject to any cancellation or rebooking charges until 3 days prior to arrival.
  • Any prepaid amounts will be fully refunded for all reservations with arrivalsbetween now and 31 October 2020.
  • For postponed stays with original arrival dates between now and 31 October 2020, no rebooking charges will apply, and the new stay dates willbe confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2020. For new stay dates from 23 December2020 onwards, these stays will be confirmed at the rate applicable and combined with any offers and promotions in force at the time of reconfirmation of the new stay dates.
  • For rebooking or cancellation for stays from 1 November 2020 made on our website or through The Lux Collective Central Reservations, please contact us at reservations@luxresorts.com.

We have also made some service adjustments in consultation with SGS, the world's leading inspection, verification, testing and certification company, in addition to the precautionary measures recommended by the World Health Organisation.

  • Use of gloves and masks for Team Members in all relevant areas
  • Maintaining physical distancing protocols using signage and markings throughout the properties
  • Installation of contactless hand sanitizing stations throughout the properties
  • Cleaning and disinfection cycles increased to ensure optimal hygienic standards
  • Daily temperature checks for everyone accessing the hotels at all entry/exit points
  • A trained Covid-19 Officer responsible for ensuring each hotel's new operational regulations and procedures are strictly adhered to
  • Doctor on call 24/7 and resident nurse available in all resorts

Guestrooms

  • All rooms between departures and arrivals to remain vacant for a minimum of 24 hours
  • Minibars will remain empty with a wide selection of items available upon request
  • Pedal bins placed into each guest room to provide safe disposal of facemasks and other protective equipment
  • Sanitary wipes and sanitiser bottles

Public Areas and Facilities

  • Hand Sanitizer Stations throughout all public areas
  • Frequent sanitisation of high-touch points areas using fogging equipment,electrostatic sprayers and wipes
  • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)
  • Automated sensors for high touch surfaces in public areas

Public Bathrooms

  • Automatic single-use tissue dispenser

Pool and Beach Facilities

  • Re-arrangement of sunbeds - to comply with physical distancing requirements
  • Cleaning and sanitising of sunbeds after each use with a "Cleaned andSanitised" sign after sanitization is completed.
  • Frequent sanitization of outdoor showers

Restaurants

  • Menus are offered either via iPads which are sanitized after each use and/or QRCodes provided where guests can quickly open up menus on their own devices
  • Buffet area or live cooking stations shielded with glass protection screens (buffets will be discontinued in the medium-term to respect physical distancing)
  • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
  • Sanitisation of tables will be carried out after each guest. Outlets aresanitized after each service

Spa

  • Disposable face cradle, bedcover, sanitised eye pillows and disposable tissues will be provided for guests. Therapists will don on disposable gowns.
  • Treatment rooms will be sanitised thoroughly between treatments.
  • In changing rooms, clean towels will be arranged in individual lockers.Lockers and showers will be sanitised after every use.
  • Seat and loungers to be re-arranged to comply with physical distancing requirements
  • Biozone mobile disinfection atomiser to be placed in the spa lobby, public areas and in treatment rooms

Fitness and Wellness

  • Advance booking for selected time slots required. Thorough cleaning and sanitisation of all gym equipment in between time blocks
  • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes (maximum 6 persons per class)
  • Small fitness equipment will be individually packed and sanitised
  • Shoe sanitising mat placed at the gym entrance.

In the Community

The teams at LUX* Resorts & Hotels, SALT Resorts and Tamassa Resorts understand the courage it takes for the brave people to fight on the frontline. Our teams have banded together to provide support to their local communities. In Mauritius, SALT of Palmar produced 500 re-useable facemasks for the villagers and police in Belle Mare; LUX* Belle Mare Resort & Villas, LUX* Grand Gaube Resort & Villas and LUX* Le Morne Resort baked over a thousand cupcakes to thank the first responders for their selfless service rendered during the country's confinement; and the team at Tamassa put together care packs consisting of daily necessities and dry goods for the underprivileged. Over in Yunnan, China, LUX* Tea Horse Road Benzilan has been doing their part to care for the environment by picking up trash along nature trails and hiking routes, in additionto cleaning and volunteering their services in the revered Tibetan Buddhist temples in Shangri-La.

This unprecedented situation has taught us how fragile freedom is and travelling as we know it will now change irrevocably, but it will bounce back. We eagerly await your return. Meanwhile, stay safe and stay in touch.

Sincerely always,
Paul Jones
Chief Executive Officer